FAQ'S

Do you have questions about placing an order, shipping, how to register in polelightstore, or any other problem with polelightstore products? Try searching our FAQ section or fill out the form below with your details and write down your request ,Our representative will contact you by e-mail or phone within 24 business hours.

Products/Brands

We have a huge selection of exterior lights available, with most of our products tested and suitable for near water conditions. Make sure you let us know exactly where these will be going and how exposed they will be to ocean spray so we can show you the most suitable options.

No NoNo ! All our products are 100% genuine design from the brand that produces and designed the products. We have never and will never disrespect a designer or brand by entertaining the idea of selling any replicas! It’s simply just not ok!!!

We suggest you always reach out to our team who will be able to work with you to try find a suitable product within your required timeframe. We do suggest you talk to us about all your requirements so we can ensure you will be the getting best and most suitable product according to what you want.

If we represent the brand, then typically we would be able to get it in for you as long as we can ensure it is suitable to use locally. Sometimes not all the collections are displayed from all of our brands on our website, so give our team a call or send through a link/images of what you are looking for and we will get back to you with answers and a solution.

YES! We will never sell a product that is not suitable to be used in the USA under local laws and regulations. Polelightstore has a dedicated team and workshop to allow us to test products, require products and ensure their absolute suitability prior to sale.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    For Immediate Assistance, Give Us a Call

    We can help you right now. Our experienced project support team is available from 9:00 a.m. to 5:00 p.m. Monday through Friday.
    OR
    For urgent inquiries, please email us at support@polelightstore.com and a member of our staff will be happy to help with your inquiry.

    We are available for telephone consultations Monday through Friday from 9 am to 5 pm. Outside of business hours, you can leave us a message and we’ll be happy to call you back.

    Phone:           +923106622011
    Email:             support@polelightstore.com
    Address:        Sahara city Renalakhurd